Oliver's Chili Peppers

Oliver's Chili Peppers
Showing posts with label Reservation. Show all posts
Showing posts with label Reservation. Show all posts

Thursday, May 17, 2012

The Art of Saying Goodbye

So, I've been to some restaurants in the city. More than most, less than some, and I am generally considered amongst my prestigious and lovely group of friends and family to be well versed in restaurant culture. I understand coursing, table turns and wine service. I understand the business and I can spot an unhappy customer from twenty feet. Of the places that I have visited in the city over the past few months, I have noticed a few to have a very strange policy; the "you have used your time allotted, kindly leave, so that we can get more bums in seats" policy. Have you been privy to this odd and rather rude approach?


I am of the humble opinion that people like me and you must choose how and where to spend our precious, hard-earned entertainment dollars. I often choose a restaurant, food truck, farmer's market or gourmet store over movies, clothing or electronics. If I choose your restaurant, then my small expectation is that I be able to experience it at its best, and for as long as I like, within reason (I am not talking about 8 hour dinner marathons here). This is especially true if I have chosen your restaurant as a celebratory venue to mark a special occasion, whether with two or twenty people. 
Would you like your dessert to go?


I have noticed the "hurry up and don't let the door hit you on your way out" practice covertly printed on bills, whispered on reservation systems, and most commonly, embarrassingly voiced by uncomfortable servers. Servers who can see you are neither finished your glass of wine, nor, ready for dessert, but that are forced to muster up the courage to ask you to pay your bill. For, even though I took the time to make a reservation ahead of time, have chosen to spend my money here and am obviously not complete in my experience, there are people waiting desperately for my table. My party and I are not afforded the luxury of the thirty extra minutes, a thank you or a see you soon. 


Why do restauranteurs wish to leave the bad taste of "rushing" in the mouths of their guests? Especially when, in most cases, the experience up until that point has been excellent? In my mind, it undermines the quality of the restaurant and seriously affects whether I plan on returning or not. 


If you must run your business this way, be unabashed about it. Have your host state it when I call, let me know that we have a time limit. That way I can choose whether my money is fit for your place, and not feel, dare I say it, used. 


Ok, rant over. Love to hear your thoughts on this topic Blogland! 

Tuesday, June 7, 2011

Charcut Roast House- Mmmm...

I have to admit that I am a little starstruck. Upon seeing Chef Connie DeSousa at her restaurant Charcut Roast House on Saturday night, I got a little giddy! I feel like I know her after watching her on Top Chef Canada, and reading articles about her in several magazines. I am amazed by her talent and her ease in the kitchen, amazed that she uses recipes from her family, and amazed that she worked with Alice Waters. And there she was, standing in her kitchen, hair in a ponytail, sending out the plates. Then she came out of the kitchen, and started toward our table...


Our Dinner, Presented Family Style
Ok, so she was really just doing her chef-ly duty and greeting her guests, but I was excited to meet her nonetheless. I wanted to tell her how much I admire her, that I think what she is doing with her business is meaningful, that I loved our dinner and to read my blog! Alas, I really only got out a mumbled, "Pleased to meet you, thanks for the amazing time." Boo. 


Pig's Head Mortadella
I wanted to tell her that the Mortadella that our server said "could never be taken off the menu because it is so well liked" was flawless. The delicate fennel salad that is served with the cool Buffalo mozzarella and herbs was THE perfect summer appetizer. That the polenta and fiddleheads under the crisp yet tender pork belly were a tremendous trio, and nevermind the moist quarter chicken and asparagus. I wanted to ask how she cures the bacon that was so smoky, salty and wonderful. I wished to say that the kitchen towels as napkins and the mason jars as lighting were whimsical touches alongside the wildflowers adorning the banquette. 




Connie, you and your team have done an amazing job and I cannot wait to return.Thank you for what you have done for food in this city. And, for those amazing chocolate chip cookies! 








CHARCUT Roast House on Urbanspoon

Wednesday, March 30, 2011

Burgerthon Restaurant Numero Tres: Notable

The smell of braising meat, baking bread, bubbling cheese... these are what greeted us as we entered Notable on a snowy Saturday afternoon. The kinds of smells that made our hungry bellies growl and our mouthes water! Notable invited me (via twitter) to come and try their new Burger of the Month, so naturally, we showed up!

Notable is the kind of restaurant that is so talkable, its ridiculous. It is in Bowness, kind of dodgey, but trying. It is all well thought out food, by renowned chef Michael Noble. And it is busy. Really busy. Make a reservation if you go!

Alberta Pork Burger with Calabrese Salami & Fontina
Now for the burger; This month's was Alberta raised pork, with Calabrese spices, Calabrese salami and melted fontina cheese, all on a house-made potato bun. This burger was truly a thing of beauty. In fact, we came up with a new Burgerthon measuring yardstick in it's honour- the Drip Factor. If a burger is so juicy, and filled with fresh ingredients, that your hands get a little sloppy eating it, it has sufficient drip factor. This burger had it.  The pork was cooked to perfection showing a little bit of pink. The salami and spices were well conceived, with some heat and some smoke, and all of this was brought together by the melted fontina. Their potato bun was almost like brioche; it stood up to the burger, and contributed nicely to the overall flavour. I must also mention the tomato. Here in Calgary, during the Winter (October to July) its hard to find a ripe, flavourful, not-dismally-coloured tomato. If anyone from Notable wants to let me know how they found such a great burger tomato, I would love to know! All of this goodness is served with Notable's house-cut french fries. If you can get there for the month of April, go. Actually, go now. 

For the room, it is a mixture of east and west coast, taking influences right from nature. Nothing is too matchy-matchy, but it all works in cohesion. Great play list (we heard Van Morrison again!) and a friendly team. 

For their use of Alberta pork in a burger worthy of drip factor status AND serving it all in a beautiful room, Notable gets the highest Burgerthon rating to date, 4.5 out of 5.



Stilton Cheesecake
I also wanted to mention, even though it has nothing to do with the burger, the wonder of their Stilton Cheesecake. We ordered this for dessert, even though Husband was a little leery due to a disliking blue cheese disorder. The cake is creamy and smooth, with just a hint of blue cheese flavour on the very back of the palate. It has a bruléed top, and it served with a tart rhubarb compote. It was wonderfully refreshing, not too sweet, and quite a surprise at the end of our meal. I would like one right now. Thanks Notable!



NOtaBLE on Urbanspoon

Monday, February 7, 2011

It really IS good to be close!

Kendall-Jackson Pinot Noir
I'd like to take a moment to write about the importance of good, neighborhood restaurants. The kind that you can go to on a Tuesday or a date-night Friday, and you are always satisfied with the outcome. Near my house, that restaurant is now Stonehill Restaurant & Tavern. We have several choices around; standard Italian, good Vietnamese, dim sum, chains and fast food. But, when Stonehill finally opened, for me, there was a warm glow and choir music surrounding the place. It meant that I no longer had to compromise on experience for food, or wine for price or any of the other concessions that I make when I want to stay close to home. Here is my review of our most recent experience...


Spicy Pork Tacos
We were there to celebrate and without a reservation, and still were welcomed with excellent service, and beautiful cozy booth, and the well-thought-out wine list. A note about wine lists from someone like me, that thinks a $6 house wine cannot possibly be good; I like it when places list their glasses separately from their bottles, I like glass choices besides merlot and cabernet sauvignon, and I REALLY like the Kendall-Jackson Vintner's Reserve Pinot Noir. A good wines-by-the-glass list to me says, "Hey, try a few different things!" and "It's ok that your husband doesn't like wine enough to drink a whole bottle with you!" (Yes, I am personifying the wine list, it only really speaks to me after a bottle or two. I digress...). We shared the Spicy Pork Tacos for an appetizer. These are a treat of spicy pulled pork, cilantro and pineapple salsa in tiny little taco shells. For dinner, my Fettuccine with Lamb Ragout and Wild Mushrooms was, simply put, amazing. It was earthy, rich, and even decadent, if you can say that about meat. My husband's Forno Roasted Chicken was a spectacular feast, plated high and served with a well-made, flavourful reduction, and beautiful unique vegetables. Service was great, music was fun, and there was a happy hum to the whole room that said the other guests were having a similar experience to ours. Have I mentioned the wine tower in the middle of the place? Pretty cool, since there is an elevator running up the middle of it. All of this within walking distance to my house. 


Forno Roasted Chicken
I know that some of you live in places where a good meal, I mean a really good meal, is always close at hand. But, for those of you living in the 'burbs like me, where greasy, theme based restaurants abound, it is certainly a pleasant surprise to indulge in something so good, so close to home.


Stonehill Restaurant & Tavern on Urbanspoon